Frequently asked questions

Because renting is already expensive, and applying shouldn’t make it worse. Renters are often asked to pay again and again to prove the same information. Rentell gives Colorado renters a simpler option: one verified report for $35 that can be reused for 30 days.

A Portable Tenant Screening Report, or PTSR, is a reusable screening report a renter can share with multiple property managers when applying for housing. Instead of paying for new screening each time, you build one report and reuse it while it remains valid.

Colorado law (HB23-1099) gives renters the right to use a Portable Tenant Screening Report (PTSR) instead of paying for a new application every time they apply for housing. If your PTSR is valid — created by a consumer reporting agency, includes the required checks, and is less than 30 days old — most property managers must accept it and cannot charge you an application fee.

There is one exception: a property manager doesn’t have to accept a PTSR if they only take one application fee at a time for a unit and refund that fee within 20 days when they decline to offer a lease. If they collect more than one application fee at once, or they don’t provide timely refunds, then they are required to accept a PTSR.

In most rental situations where multiple people are applying or fees are collected routinely, the law protects renters and the property manager must accept a portable report.

Rentell costs $35. Your report can be reused for 30 days from the date it becomes active.